Responsible Tourism & Sustainable Visitor Management

Tourism has proved to have the power to change destinations, their societies and business landscapes, with multiple examples of places that are suffering from “too much success”. This workshop asks to reconsider the role of tourism – is it a tool for success or a goal in itself? When destinations and tourism businesses adopt a responsible agenda, tourism serves as a means for value creation and a tool for achieving positive outcomes for all its stakeholders. Seeking equity in tourism outcomes means that the needs of all stakeholders shall be recognised, hence tourism resources shall be protected in balance with providing for the needs of visitors and businesses.  

By the end of this session, participants should be able to:

Understand the need for advancing the tourism management model from a sustainable towards a responsible tourism

Recognise the realistic pros and cons of tourism in destinations and identify the unaccounted-for costs of tourism 

Realise that authentic recognition of tourism burden requires reinvention of tourism measurements and data collection processes

Feel sufficiently equipped to design and implement efficient visitor management tools and techniques ensuring a balance between visitor satisfaction and tourism resources protection 

Feel motivated to be a catalyst of change in Armenian professional tourism settings, advocating for responsible tourism at all management levels

Registration and fee

Program - June 20

Participation Fee 85.000 AMD

Dr. Ela Rogers

Responsible Tourism and Responsible Destinations | Visitor Management, Soft and Hard Techniques Sessions